How does the Self-Storage Industry work?
The self-storage industry has grown rapidly in recent years, driven by increasing demand for flexible space solutions from both individuals and businesses. In the U.S. alone, there are over 50,000 self-storage facilities, generating more than $39 billion in annual revenue. Whether people are moving, downsizing, renovating, or just need extra room, self-storage offers a convenient, secure way to manage belongings without long-term commitments. With trends like e-commerce, remote work, and urban living continuing to rise, the need for accessible storage space is only expected to grow.
For facility owners, this presents a major opportunity—but also a need to operate efficiently and meet customer expectations. One key factor is the ability to accept payments smoothly and securely, whether online, by phone, or in person. That’s where a merchant account becomes essential. It allows your business to process credit and debit card payments, offer recurring billing for long-term renters, and provide the seamless payment experience today’s customers expect. Without it, you risk losing business to competitors who offer more flexible and modern options.